Training bag: Crisis and problem management course and effective decision-making

Is a training bag that helps develop the skills of participants in dealing with crises and conflicts between individuals within organizations and between organizational units and each other, Hone their behavioral and cognitive skills to effectively deal with human behaviour and crisis management methods of all kinds.

Detailed objectives of the training bag

• Learn about the concept of the problem.
• Learn how to solve problems.
• Identify and identify the problem.
• Analysis of the causes of the problem.
• Propose alternatives to solve the problem.
• Evaluate alternatives and choose the most appropriate alternative.
• Prepare a plan to implement the problem solution.

A detailed overview of a training bag: Crisis and problem management course and effective decision-making

We are in an age when there are rare problems or crises, So the facility must deal with these crises, It is necessary not only to wait first for such potential crises to occur, Also, in the event of crises, we have plans and preparations in advance to deal with them and take advantage of their disadvantages and positives. The ability to solve problems is a prerequisite in an individual’s life, Many of the situations we face in everyday life are essentially situations that require problem-solving, Solving the problem is the most complex and important form of human behaviour. An individual must learn how to solve problems to be able to make the right decisions in his or her life, If the life that individuals would face was of a fixed nature and each had a specific role or role to play, problem-solving would not have been an urgent issue, All an individual has to learn is to play his or her specific roles. But life is changing and complex, and all we can predict is that it won’t be the same now, In such a world, the ability of the individual to adapt and solve problems is crucial.

The Crisis and Problem Management course and effective decision-making is a training bag in which you will learn:

Ten Commandments for Dealing with Crises

1. Be the target.
2. Maintain freedom of movement and the element of principle.
3. Surprise.
4. Crowd.
5. Collaboration.
6. Economy in the use of force.
7. Superiority in controlling events.
8. Security and insurance for lives, property and information.
9. Quick confrontation and rapid exposure to events.
10. Use indirect methods whenever possible.

The most important decision-making mechanisms First, select the problem. This is a fundamental step, Some believe that the precise identification of the problem is halfway to the right decision, The incorrect identification of them makes all the following efforts in vain, There are some things to take into account during the process of identifying the problem: she

• The main problem must be differentiated from the sub-problems derived from it.
• A person must realize that the problem may involve some expected opportunities to be seized, Or some potential threats that must be avoided or reduced.
• Large problems should be divided into sub-issues, This may help simplify them and quickly solve them.
• Using more than one opinion to describe the problem and not only one opinion, Especially those with experience and know-how.
• The problem must be formulated in one sentence that defines the problem as accurately as possible.

In order to have successfully completed this step, You should be able to answer these questions:

• What are the basic elements of the problem?
• Where does the problem happen?
• When does the problem occur?
• How does the problem happen?
• Why does the problem happen this way and at this time?

Second, identify the alternatives. This stage comes after the problem is identified, It involves identifying all ways and paths to find a solution to the problem, There is a way to generate new and innovative alternatives in a brainstorming manner, We will try to outline the steps needed to use this method:

• Meet with some of your trust and ask each of them to solve the problem. Record those ideas.
• Don’t criticize any idea on the table, And don’t make fun of her in any way.
• Try to come up with as many ideas as possible.
• Encourage ideas that are put forward to encourage others to come up with other ideas.
• After collecting all the alternatives that may achieve the goal, Initially analyze the execution capability.
• Rule out weak alternatives that have been confirmed to be unable to implement.

Third, choose the right alternative. After making an initial comparison of alternatives, Exclude some weak options, The remaining options seem to balance each other, Alternative (a) for example is better than alternative (b) in certain objectives, But it’s worse than in other goals;

• If you want to choose the best alternative, you should:
• to determine the purpose of this decision.
• Set evaluation criteria according to this target that has been set.
• Set relative priorities for standards.
• Study each alternative in accordance with established standards.
• Find the alternative that achieves the best results.

Fourth, make your decision. After finding the best alternative, plan the actions to be taken, And the people who are going to do it, Then set criteria for evaluating the results so that you can compare the results achieved according to the required criteria, Always remember that follow-up is as important as the decision itself.

Target groups

The Crisis management, problems and effective decision-making course is a training portfolio aimed at: Staff, administrators and anyone interested in learning how to manage crises and problems and make effective decisions.

All you need to know about the training bag

Preparing training bags

™IMAS

ضمن مفاهيم تصميم الأنظمة المنهجية في التدريب، تأتي مصفوفة IMAS كأداة من أدوات صناعة التدريب المعاصرة، والتي تتعامل مع آلية تجميع عناصر الحقيبة التدريبية في شكل متكامل ومتماسك لضمان توافق هذه العناصر مع تحقيق أهداف التدريب ورفع كفاءة الأداء مشارك ومدرب ومنظم. إنه يمكّن المطور من تطوير سيناريو تدريب احترافي مدروس جيدًا وإدارة وقت الجلسة التدريبية. يمكن للجلسة معالجة أي موضوع.

المؤسسة العامة للتدريب التقني والمهني

صممت منهجية خاصة بالجودة الداخلية في الوحدات التدريبية التابعة لها، حيث تشمل على خمسة معايير رئيسية، تتضمن الإدارة والقيادة، والمدربين، والخدمات المقدمة للمتدربين، والمناهج، وبيئة التدريب، وذلك بهدف تطوير جودة التدريب المقدم في المنشآت التدريبية لمواكبة حاجة سوق العمل المحلي.

™ISID

يعد أول برنامج من نوعه في تقييم وتصنيف الحقائب التدريبية ويهدف إلى أن يكون مرجعاً مهماً للشركات والمؤسسات لضمان جودة التدريب المقدم لكوادرها من أجل تطوير الأداء وتطويره وتحسينه. إن جعل هذه المعايير دولية ليس فقط لأنها منتشرة في أكثر من قارة واحدة ومئات البلدان والمنظمات، ولكن أيضًا لأنها متوافقة مع العديد. تقنيات أسترالية ويابانية وكندية وأمريكية.