Last Updated: Aug.2023
Thank you for shopping at Hakapetk.com . We value your satisfaction and aim to provide you with the best possible shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 3 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If you wish to exchange your item for a different product, please return the original item following the guidelines mentioned above. Once the return is processed, you can then make a separate purchase for the new item.
Delivery Time
Please note that the delivery time for our products ranges from 1 to 14 business days from the date of purchase. Factors such as product availability, shipping destination, and shipping method can influence the delivery timeframe. We strive to get your order to you as quickly as possible while maintaining the quality and integrity of your purchase.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact our customer service team at info@hakapetk.com.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement or a refund, as appropriate.
Non-Returnable Items
Certain types of items cannot be returned, such as Some types of items cannot be returned, such as if the content of the training material have been agreed upon and have been specially designed according to the content required by the buyer. Please ensure that you verify the eligibility of the item for return before making a purchase.
Sale Items
Items purchased on sale or through promotional offers may have different return policies. Please check the product page or contact us for more details.
Final Note
This Return and Refund Policy is subject to change without notice. It is your responsibility to review this policy periodically. By making a purchase with us, you agree to abide by the terms and conditions outlined in this policy.
Hakapetk
info@hakapetk.com
www.hakapetk.com
