Special training areas for 2022
The training areas that we can use to engage our employees are diverse and different. These types are commonly used in all steps of the training process (preparation/rehabilitation, And internships, Internal and external training). The training used depends on the number of training resources available, the type of company and the priority of the train company.
Companies such as the cheesecake Factory family restaurant make training a top priority. The company spends the equivalent of $2,000 per employee. This includes all staff from dishwashers and managers to maids. For The Cheesecake Factory, Those expenses were paid. They measure the effectiveness of training by considering the business volume rate, 15% less than companies in the same industry.
The first area of training is technical training
Technical training is required by type of work. Technical training is a type of training designed to transfer the functional skills of new employees. In retail, Technical training may include teaching someone how to use the computer system to communicate with customers. In sales, It may involve training someone on how to use CRM to find new opportunities. In the field of consulting, Technical training is available so that consultants know how to use the system to enter into dedicated hours for customers. In the field of restaurants, Waiters need training on how to use the system to process applications. Let’s say your company decides to switch to the latest version of Microsoft Office. This may require some technical training across the company to ensure that everyone uses the technology effectively. Technical training is usually done at home, But it can also be provided externally and because of previous benefits this area is considered the best among the areas of training
The second area of training is quality training
In production-focused businesses, Good training is critical. Good training means that employees know how to prevent, detect and remove inappropriate items. In a world where quality can distinguish your business from competition, This type of training provides employees with quality standards and teaches them what to do in such situations.
Measures many organizations, such as the International Organization for Standardization (ISO), Quality according to a number of metrics. The organization provides quality certification seals to companies that manufacture products that meet many standards. THE ISO SETS QUALITY STANDARDS FOR ALMOST EVERY CONCEIVABLE AREA, Not only for product quality but also for company quality certifications and environmental management. ISO9000 is a set of quality management standards, ISO14000 is a set of environmental management standards. Over the past 60 years, ISO has developed 18,000 standards. As globalization increases, These international quality standards are more important than ever for business development. Choose some companies such as 3M iso training as an online external training and hire specialized companies to provide online or classroom training to employees.
Training staff in quality standards, Including ISO standards, It can give employees a competitive advantage. This saves production costs and provides advantages in the marketing of quality-controlled products. Some good training can be provided within the organization, But organizations like ISO are also conducting foreign training.
The third area of training is skills training – SKILL TRAINING
This type of training includes training in the competencies required to perform the job. For example The administrative assistant may be trained on how to answer a phone call, Best Buy salesperson may be trained to assess customer needs and how to provide customers with information to make purchase decisions. Remember skills training is training on things you need to know to do your job. Cashiers don’t just need to know people’s communication skills, They also need to know about mispricing. This type of training occurs most often within the organization with the help of the mentor and is considered one of the most prominent areas of training
Take this kind of training, For example This summer, Apple has asked its managers to speed up retail training on the iPhone 5, which will be available in the fall.
The fourth area of training is soft skills training
Our fourth type of training is called soft skills training. Personal skills refer to personality characteristics, social skills, communication skills, and personal habits used to describe relationships with others. Personal skills may include how to answer the phone or how to be friendly and welcome to customers. This may include training on sexual harassment and ethics training. In some jobs, Basic skills in dealing with others may include how to motivate others, talk short and build relationships.
In a retail or restaurant environment, Personal skills are used in every customer interaction and are an important part of the customer experience. As a matter of fact According to a survey conducted by Computerworld magazine, CEOs say there is an increasing need for people not only to acquire personal and technical skills to get the job done, But also basic skills such as good listening and communication are also required. Many of the problems in organizations are due to a lack of soft or technical skills (job skills) rather than the work problem itself. therefore Human resources and managers must work together to improve employee skills. Soft skills training can be conducted internally or externally.
The fifth area of training is vocational and legal training
In some jobs, Vocational training must be ongoing. Therefore, one of the most persistent areas of training is vocational training, a type of training that needs to be updated in a particular area of experience. For example Tax laws change frequently, Accountants must therefore receive vocational training annually on the latest tax rules and regulations.
As the laws change, Lawyers need vocational training. Your personal fitness instructor will receive an annual certificate to stay up to date with the latest fitness and nutrition information.
The sixth area of training is team training
You know the exercise that asks a person to close their eyes, fall, and then be followed by a team member? This is an example of a team training area (a terrible exercise). The goal of the team coach is to get to know each other and facilitate relationship building. Team training can be defined as the process that enables the team to improve decision-making, problem-solving skills and team development to achieve the desired results. While this training is usually done after the restructuring of the organization and the staff get to know each other, Some of the reasons for team training include:
- Improving communication
- Make the work environment more enjoyable
- Team motivation
- So the team members can get to know each other.
- To set all the goals together.
- Teaching team self-regulation strategies
- Help participants learn more about themselves (strengths and weaknesses)
- Identify and take advantage of the strengths of team members
- Improving team productivity
- Practice effective cooperation with team members
The team can be trained internally or externally. Ironically, Thanks to technology, Team training no longer requires individuals to meet in the same room.
The seventh area of training is management training – MANAGERIAL TRAINING
The employee can be identified as a candidate for promotion after service with the organization. When this happens, Management training is done. Training topics may include parts of our personal skills, Like how to motivate and delegate, Other topics may be technical. For example If management uses scheduling computer systems, Administrative candidates may receive technical training. Some administrative exercises can be conducted internally, Leadership skills can be performed externally.
For example Mastek offers, It is a global IT solutions and services company, A program called One Skill per month, This enables managers to learn skills such as empowerment, training and feedback. The average number of training days in Mastak is 7 to 8 days per employee, Including management and skills topics it’s as simple as email etiquette. The aim of the training program is to increase productivity, It is one of the core values of the Organization.
The eighth area of training is occupational safety and health training – safety training
Occupational safety and health training is a type of training designed to protect employees from work-related accidents. Safety training is particularly important for organizations that use chemicals or other types of hazardous substances in their production. Safety training can include evacuation plans and exercises. Fire and violence in the working environment. Safety training can also include:
- Eye safety
- First aid
- Food Service Safety
- Hearing safety
- asbestos
- Construction safety
The Occupational Safety and Health Administration (OSHA) is the primary federal agency responsible for enforcing U.S. safety and health laws. OSHA provides companies with external training in OSHA standards. Internships sometimes cover safety training.
