A connection is defined as transferring messages from one person (sender) to another (receiver) so that the recipient understands them correctly.
Contact circle elements: These are the following eight elements.
- Goal: the purpose of the communication or the purpose of conveying the message to the future, The goal must be clear and formulated so that the sender provides all means to achieve the goal.
- Sender: A person who determines the purpose of the connection and has a connection needs to influence others. The sender should have the following skills:
- Simplicity and clarity of language.
- Express goals accurately.
- Choose the right view style.
- Good preparation and knowledge of the subject.
- Watch the reaction and watch future changes.
- Show interest in, encourage and build confidence in the future.
- Recipient: The person who receives the message from the sender.
- Message: are the physical and actual outputs of the sender, To ensure that the message reaches the recipient well, It’s best to have the following features:
- The information must be simple, clear and concise.
- Don’t carry more than one meaning.
- Arranged logically.
- Channel contact: is the link between the sender and the future to send messages, The communication channel must therefore be untroubed and suitable for both ends of the connection.
- Feedback: Information from the recipient allows the sender to form a qualitative judgment on the effectiveness of the connection.
- Reply: is what the recipient decides to do with the message, Whether positive or negative, The maximum response is to allow the recipient to do what the sender intended, The minimum response is the decision to ignore the message or do nothing with the message.
- Communication environment: In the communication environment, we mean the means by which communication is made through different elements.
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- Types of connection: Divided into verbal and non-verbal. (a) Verbal contact: Is to connect words and words so that the audio information moves from the sender’s mouth to the recipient’s ear. Verbal communication contains a wide range of semantics in which the language used, the degree of sound and pronunciation of words play an important role in adding other meanings to the message.
As a matter of fact There is no disconnect between these two forms of communication where they are used together to support each other to convey values and feelings, But we usually focus on verbal communication, This may lead to incompetence and inefficiency in any of the communications. Compatibility or conflict occurs between our verbal and non-verbal contacts. There are four components of oral communication basically there:- Clarity of sound.
- Iteration.
- Courtesy, encouragement and responsiveness.
- Successful nutrition.
- b) Non-verbal contact: is a connection that does not use words, It transmits non-verbal information through two ways of communicating: Body language: Such as:
- Facial expressions.
- Movement of eyes and eyebrows.
- direction and way of looking.
- Movement and position of hands and hands.
- Movement and head position.
- Movement and foot position.
- Movement and position of lips, mouth and tongue.
- Body mode… Etc.
Symbolic communication: Transferring values and feelings to recipients is an example:
- Hair: Beard, beard, shaving, Hairstyle.
- Tags: Like tattoos… And others.
- Jewels and ornaments.
- The type and colors of the clothes.
- Type and model of the car.
- The type and location of the house.
- Collectibles (mobile phone, Bigger, Etc….).
- Where to sit.
- Distance between you and others.
- Cosmetics… Etc.
Non-verbal communication consists of five components:
- The eyes continue.
- Smile.
- Show interest.
- Relax.
- Respond.