Training bag: Certified Director’s Certificate course in quality and institutional excellence from the American Quality Association

Is a training bag that qualifies participants to understand the role and importance of comprehensive quality management in companies, quality infrastructure and quality costs, As well as the international specification of ISO 9001 and the specification 45001 OHSAS (Occupational Safety and Health Management System), The 19011/18 ISO International Specification (Management Systems Reviews), the Cazen Methodology, the Six Sigma Methodology and the Standards of Institutional Excellence in accordance with the European approach.

Detailed objectives of the training bag

• Learn about basic concepts of quality and overall quality management
• Managing overall quality and spreading a culture of change
• Comprehensive quality management as an entry point for developing the competitive advantage of economic institutions and concepts of institutional excellence
• Comprehensive quality management and continuous improvement (Kaizen)
• Provide participants with the skills and tools necessary to apply the concept of comprehensive quality management

A detailed overview of a training bag: Certified Director’s Certificate course in quality and institutional excellence from the American Quality Association

Many organizations want to increase the quality of their products and save time and money in order to study different ways to improve their products, So that these institutions face many challenges, The most important are dissatisfied customers. Comprehensive quality management has become a recent trend in organizations that have received hundreds of interests for development, Their application has demonstrated their ability to address the causes that lead to a lower level of services. The Certified Director of Quality and Institutional Excellence course from the American Quality Association is a training course that provides definitions, foundations and principles of quality management, overall quality and application tools in all fields. Provides a work environment aimed at excellence and business development. It also presents the concepts of continuous improvement and demonstrates the extent to which the application and management of overall quality are linked to achieving the requirements of excellence. in operations and competition in any business system. Comprehensive quality management is a modern concept in management, with the aim of improving the performance of organizations and developing them permanently to respond to customer requirements in an effective and effective manner. Quality is defined as (good quality) or (original material); that is, how the product is manufactured, not quantity, which means the number of pieces produced during a given period. From the above, We can conclude that quality is linked to customer expectations of the product. If the final specifications of the product match customer expectations, This means that the products have achieved overall quality. Comprehensive quality management can be defined As performing the right work directly and from the first time during production with all preventive methods to address problems before they occur to perform the work efficiently, which is one of the components of modern administrative work that focuses on serving the beneficiaries. Or maybe we can define overall quality management in a piecemeal way as follows: Management – is the possibility of maintaining the continuous development of the organization with the aim of constantly improving quality. Quality – Take the beneficiary’s requirements into account and meet their implementation. Comprehensive – it means applying the principle that searches for the required quality of products, By knowing the needs of the beneficiary, The evaluation process therefore reveals the beneficiary’s satisfaction with the products provided.

Target groups

The Certified Director’s Certificate course in quality and institutional excellence from the American Quality Association is a training portfolio directed to:

• Quality workers in factories, production units and candidates for these jobs
• All project workers and research and development centers
• All quality and performance excellence specialists
• All specialists in occupational safety, health and environment
• All interested and studying in the field of quality