Banks are intermediary financial institutions that facilitate the supply and demand for money, So those who have more wealth than they need to keep in the bank, The bank then lends the person who needs liquidity or a certain amount of money what he needs in exchange for a guarantee or a fixed asset sufficient or more than the amount borrowed, Banks are also investing these Funds give the owner interest either annually, semi-annually, quarterly or monthly according to the agreement between the bank and the client, However, such money is required to be deposited in the form of long-term deposits or savings accounts and not current accounts so that the bank is free to dispose of them during the deposit period, Banks also perform several other functions such as withdrawals and endorsements of bills and commercial papers.
Types of banks
The banking system has evolved significantly, with several types of banks showing a special function as follows:
- Central banks the central bank is the basis of the banking system of any country, It is responsible for issuing funds and keeping the official currency of the State from falling against foreign currencies, It also controls market liquidity to address inflation and deflation by raising interest rates or increasing the tax rate, etc.
- Commercial banks , which rely on receiving, investing or giving money to borrowers against interest rates set by the central bank in accordance with the market situation, These others are divided into several types such as chain banks, branch banks and group banks, The fundamental difference between the types of commercial banks is due to your administrative system.
- Investment banks, which finance major investment projects to stimulate the economy, It also issues securities such as shares and bonds for joint stock companies, These banks can also enter as partners in some major industrial facilities.
- Industrial banks are taking it upon themselves to revitalize the industrial aspect, It provides women manufacturers with the loans they need, whether medium or long-term, It is also conducting feasibility studies needed by any new industrial facility, It helps to develop and maintain industrial activity from deterioration.
- Real estate banks specialize in real estate, It provides loans for real estate development and the establishment of major real estate projects.
- Agricultural banks are interested in providing all the agricultural supplies needed by farmers, including loans for the purchase of pesticides, crops and others, It also provides all the technology needed for agriculture.
- Islamic banks do not adopt the principle of fixed interest like other commercial banks, they finance the operations needed by the borrower in accordance with Islamic law, This system has proven effective and steadfast in the face of global crises.
- These savings banksare interested in the low-income class, So it accepts small deposits and gives them interest to encourage this class to save, Examples of these banks include “postal banks”.
Staff are the cornerstone of any institution or facility and cannot be lacking under any circumstances except electronic services, While in traditional organizations and companies that serve customers, The customer needs someone to communicate with. Get all the answers to his questions there. He’s going to make it, The customer also needs an employee to provide and promote the service. As in many areas, The presence of staff is essential and effective and cannot be ruled out. For example Teachers in schools and universities are considered to be the most important employees and cannot be missing. The school cannot continue its work without a teacher. For bank employees, Usually fully dependent on bank employees, it is the main interface of the bank and is fully relied upon in all banking operations , No work can be carried out without the supervision and approval of the Bank’s staff, as there are still many functions and service tasks on which bank employees rely mainly, Especially credit operations and decision-making.
Training courses for bank employees: Training courses for bank employees are one of the most important components and factors that help improve the bank’s performance, Banks use these courses to achieve many of their objectives. This is because of the many benefits that bank employees receive. The importance of staff training courses lies in:
Developing and improving the personality of the bank employee:
The bank employee often automatically acquires many of the personal skills gained when dealing with the coach he or she trains, which in turn helps the employee improve performance.
Staff also acquire a number of skills, experience and knowledge gained, On a personal and practical level.
- Train bank staff to work as a team:
Through multi-person training sessions, Bank employees can improve relationships with many colleagues, thereby increasing the spirit of participation, cooperation and integration.
- Equipment handling capability:
The bank may have some new equipment and machinery that requires some staff training to use and deal with